Two suburban dentists found that a green practice takes real commitment but the rewards and satisfaction more than make up for it. By Kerryn Ramsey
In front of the Churchill Eco Dental Care practice in Sydney’s northwest, a set of three sculptural teeth act as an artistic beacon for dental professionalism. But when you look a little closer, it’s more than just an artwork—they are functional bike racks that were installed to let patients know that this practice is environmentally friendly on the outside and in.
The practice’s green commitment first occurred when co-owners Dr David Le and his cousin Dr Thomas Vo met architect Barbara Busina of Atelier Busina. They had been running the surgery for seven years after a minor renovation but the two dentists were ready to expand their operation. “We were getting more patients and having more dentists working with us,” says Dr Le.
Barbara Busina and the dentists spent more than a year going back and forth, talking about ideas and incorporating sustainable elements into the design. They could see the renovation unfolding in two stages, starting with two extra treatment rooms. “For financial and logistic reasons, it needed to be a long-term plan,” says Dr Le. The second stage will eventually include two offices, a larger reception area and a green roof, as well as something done with the basement instead of an old storage space, looking at something being done by basement renovations Toronto or similar services, perhaps a waiting area for kids or along those same lines.
While he embraced Busina’s early designs and drawings, the council’s application process for development approvals turned out to be a longer drawn-out process than originally intended. “We had an overall vision but everything needed to be modified in order to get approval from Parramatta Council. It was a difficult time,” recalls Dr Le.
The commercial building was in a residential zone, so the council requested a certain amount of landscaping and car parking. “Our first application was rejected as the council thought the building looked too commercial,” says Busina. “We felt like we were going around in circles to please the council’s different departments requirements.”
Once the construction of the first stage began, Drs Le and Vo decided to keep the practice running and the build met the five-month timeframe in October last year.
During the next stage, they turned to one of the practice’s longest serving staff members, Lisa Jones, who has been in the dental industry for 12 years but is also a qualified interior designer. Her goal has been to reduce as much energy and waste as possible.
“Our whole workflow has changed—there’s a lot less paper as we have iPads and computers in every corner,” explains Dr Le. “Patients fill out their forms on an iPad and we scan any documents we receive. Our bills are mostly electronic and suppliers know we prefer a digital format. We have a different mindset and our new approach saves a lot of time and reduces paper handling.”
Dr Le admits that there was an adjustment period as the team had spent years developing a good system. “Changing the whole way we work had its difficulties but we’re getting there,” he says.
The two new treatment rooms boast eco-friendly materials but also retains a strong connection with the original elements. The carpet and vinyl flooring, for instance, match the existing flooring colours but are produced from low-impact eco-friendly materials.
The main colour palette of the extension is white and clean—“really crisp but not sterile”, says Busina. With the completion of the first stage of the renovation and the addition of new equipment and instruments, Drs Le and Vo are well on the way to obtaining their eco-certification. “We still have a way to go but ultimately we would like to be green in every sense of the word,” says Dr Le.
While the practice, its systems and processes are certified by the ADA to a high standard, the Eco Dentistry Association certification requires a new level of usage. “We have to turn off lights and computers whenever we can, track our consumption, minimise wastage and recycle as much as possible,” he says.
Churchill Eco Dental Care also minimises the amount of consumable materials it uses as part of dental treatments. “Meeting or exceeding infection control requirements while being green is quite a challenge,” Dr Le says. “If we use plastic coverings to keep surfaces clean, we have to compensate for that by using green alternatives elsewhere.”
Becoming a green practice takes real commitment but Dr Le says the rewards and satisfaction more than make up for it. “The end result is that everything we do is more efficient, effective and green.”
In fact, Drs Le and Vo can only see positives about their green obsession. “In terms of patient services, it allows us to expand and grow the business so we can employ more staff and stimulate the economy,” says Dr Le. “And as we continue to expand, we’ll undertake another renovation within two years. Ultimately, we would like to be the greenest dental practice in Australia.”
A selection of Churchill Eco Dental Care’s surgery initiatives
Heavily reducing paper consumption. “We are now 90 per cent paperless in our daily surgery operations, using mobile iPads to record information and distribute all our performance forms, patient forms, receipts and lab prescriptions,” says practice manager Lisa Jones. “We also use computers for digital patient charting and patient information security.”
100 per cent film free. Using digital imaging for patient radiographs, inclining PAs and OPGs and our imaging software to record and display the radiographs.
Reducing toxic chemicals. Using steam sterilisation only, removing toxic cold sterilisation methods. “We only use eco-friendly disinfectants to maintain a hospital-grade clinic/office,” says Jones. “These eco-friendly options have the added benefit of eliminating that ‘dental office smell’.”
Reducing plastic consumption. The practice has reduced 90 per cent of paper-plastic pouches with cloth, reducing its plastic consumption.
Reducing consumption. Using cloth lab coats instead of disposable lab coats.
Reducing packaging consumptions. Using bulk-buy dental materials in larger containers, instead of single-use disposables, eg. prophy paste cups.
Recycling up to 100 cups a week. “We use biodegradable cups for ‘rinse and swish’, and our patient welcome area,” says Jones.
Promoting re-usable products. Giving away re-usable cloth bags to patients at home; they are full of supplies and samples such as re-usable toothbrushes/floss instead.
Replacing disposables with permanent solutions. Switching over to permanent equipment instead of disposables, eg. stainless-steel impression trays and stainless-steel suction tips; using cone socket hand instruments.
Enabling eco-transport. Provide bicycle storage and changing facilities for over 30 per cent of staff and patients within the clinic.