If you’re running a dental clinic, your hours of operation can make all the difference between profit and loss. By Louise Baxter In the medical field, emergency situations are par for the course and time is of the essence. There’s […]
Your Business
Consumer complaints: how you handle them
How you handle consumer complaints can make all the difference between resolving the issue in a timely manner or facing a world of pain further down the line, as Tracey Porter discovers. When Melbourne dentist Kia Pajouhesh elected to take […]
Social media marketing: control your content
Social media marketing for dentists appears to be free, fun and friendly. But you need to understand how the ‘marketing’ bit of social media works. Rob Johnson covers four key questions Facebook is always tweaking and updating their algorithm to work out […]
Creating a positive work environment
Creating a positive work environment pays big time, ensuring it’s where your staff—and your patients—want to be. By Louise Baxter “You’re only as good a leader as your team says you are,” says Anita Roubicek, director and co-CEO of dental […]
Sports sponsorship: how to score
Sponsoring a local sporting team can deliver new business to your practice, but your objective should be community involvement before profit. By Shane Conroy When Dr Franck Page is not overseeing the operation of his network of thriving dental practices […]
Work less: selling your business & other options
Running a business can take its toll and is why some practice owners start to rethink their commitment. So, what options do they have—sell up, scale down or maybe combine the two? Chris Sheedy reports From a professional point of […]
Dental ergonomics: what you need to know
Dentists are at high risk for musculoskeletal disorders due to the nature of their work. The good news is that is by following some simple design rules, such problems can be avoided. Sue Nelson discusses dental ergonomics Well-planned ergonomics are […]
Dr Fern White: practice your passion
Female dentists face a huge amount of stress in the workplace. Dr Fern White, founder of Practice Your Passion, believes the best investment they can make is in themselves. By Frank Leggett From the moment she graduated at the age of […]
