When it comes to growing a business, managing staff and everything else in between, more and more practice owners and managers are turning to professional dental coaching for guidance. By John Burfitt Ask two of the top coaches working within […]
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Incentives for dental staff: bonuses and benefits
On top of their base wage, there’s nothing like paying an annual bonus or providing other benefits to motivate workers to try that bit harder. Marian Edmunds reports incentives for dental staff. When seeking to fill positions or hiring staff at […]
Dental marketing campaigns
There are various difficulties when you offer discounts or freebies to patients, so what are the alternatives? Rob Johnson reveals eight inexpensive dental marketing campaigns that will win over prospective customers. Dental promotions that work well have two things in common. […]
Staff meetings
Staff meetings should be an effective way to share ideas and information, resolve difficulties, and communicate with team members. Here are some simple ways to make yours better. By Frank Leggett A dental practice is a busy place with plenty of […]
Conflicts of interest in dentistry
Are dentists influenced by gifts and incentives, and should professional codes of conduct be updated to provide clearer guidelines for interactions with patients, colleagues and industry so as to avoid conflicts of interest in dentistry? By Angela Tufvesson Ever accepted […]
Selling your dental practice to a corporate network
Selling your practice to a corporate network could be your ticket to financial freedom, but there are some important things you need to understand to ensure you don’t get in over your head. Shane Conroy reports It’s good times for […]
What should my hours of operation be?
If you’re running a dental clinic, your hours of operation can make all the difference between profit and loss. By Louise Baxter In the medical field, emergency situations are par for the course and time is of the essence. There’s […]
Consumer complaints: how you handle them
How you handle consumer complaints can make all the difference between resolving the issue in a timely manner or facing a world of pain further down the line, as Tracey Porter discovers. When Melbourne dentist Kia Pajouhesh elected to take […]